Terms of service
Last updated: 5 August 2026
The service
StoreTwin synchronizes products and inventory one way, from a source store you designate to destination stores you connect. The app also audits linked products on a schedule and reports differences. You remain the owner of your data; we act only on your instructions expressed through the app's settings.
What the app will and will not do
Writes are performed only after you activate a connection, and only for the fields the app manages. The app never deletes products, variants or images in your destination store: anything extra there is reported, not removed. Price sync is off by default and applies only if you enable it per connection.
Billing
Plans and any usage charges are billed through Shopify's billing system and shown in the app before you approve them. You can cancel any time from the app or by uninstalling; billing then stops per Shopify's billing rules.
Your responsibilities
Keep access to your stores secure, review the dry-run preview before activating a sync, and configure location mapping that matches how you actually stock inventory. The audit report exists so that you can verify the sync - please read it.
Liability
The service is provided as is. To the maximum extent permitted by law, our liability for any claim related to the service is limited to the amount you paid for it in the three months preceding the claim. We are not liable for indirect or consequential damages, including lost profits.
Termination
You may stop using the service at any time by uninstalling the app; your stored data is then erased as described in the privacy policy. We may suspend or terminate service for abuse, non-payment or violation of these terms, with notice where practicable.
Changes
We may update these terms; material changes are announced inside the app before they take effect. Continued use after the effective date constitutes acceptance.